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Results for "customer behavior and preference analysis"
CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Call Center Experience, Empathy, Interviewing Skills, Cross Selling, Retail Sales, Data Entry, Selling Techniques, Customer Relationship Building, Verbal Communication Skills, Team Oriented, Upselling, Teamwork, Customer Complaint Resolution, Conflict Management, Product Knowledge
University of Pennsylvania
Skills you'll gain: Descriptive Analytics, Data-Driven Decision-Making, Marketing Analytics, Predictive Analytics, Customer Insights, Customer Analysis, Business Analytics, Analytics, Marketing, Data Collection, Marketing Strategies, Data Analysis, Market Research, Regression Analysis, Consumer Behaviour
Tableau Learning Partner
Skills you'll gain: Data Storytelling, Exploratory Data Analysis, Requirements Elicitation, Ad Hoc Reporting, Data Governance, Data Ethics, Tableau Software, Business Analysis, Data Warehousing, Dashboard, Business Systems Analysis, Statistical Visualization, Data Visualization Software, Extract, Transform, Load, Data Analysis, Data Quality, Data Management, Descriptive Statistics, Key Performance Indicators (KPIs), Interactive Data Visualization
- Status: Free
Coursera Instructor Network
Skills you'll gain: Customer Retention, Loyalty Programs, Customer Relationship Management, Brand Loyalty, Customer Engagement, Customer Relationship Building, Customer Service, Consumer Behaviour, Customer Insights, User Feedback, Customer Analysis, Marketing Strategies, Service Improvement, Strategic Marketing
- Status: Free
Coursera Instructor Network
Skills you'll gain: Customer Engagement, Customer Insights, User Feedback, Customer Analysis, Market Research, Customer Service, Data Collection, Active Listening, Verbal Communication Skills, Continuous Improvement Process, Data-Driven Decision-Making, Survey Creation, Customer Relationship Management, Team Oriented, Organizational Leadership
Knowledge Accelerators
Skills you'll gain: Service Level Agreement, Problem Solving, Customer Service, Technical Communication, Technical Support, Critical Thinking and Problem Solving, Issue Tracking, Rapport Building, Patience, Empathy, Time Management, Communication, Resource Management
- Status: Free
Stanford University
Skills you'll gain: Organizational Structure, Organizational Strategy, Decision Making, Organizational Change, Organizational Effectiveness, Professional Networking, Business, Social Sciences, Culture, Sociology, Analysis, Resource Management, Leadership, Learning Theory
Skills you'll gain: Jupyter, Automation, Web Scraping, Python Programming, Data Manipulation, Data Import/Export, Scripting, Data Structures, Data Processing, Data Collection, Application Programming Interface (API), Pandas (Python Package), Programming Principles, NumPy, Object Oriented Programming (OOP), Computer Programming
Rice University
Skills you'll gain: Statistical Hypothesis Testing, Microsoft Excel, Pivot Tables And Charts, Regression Analysis, Descriptive Statistics, Probability & Statistics, Graphing, Spreadsheet Software, Probability Distribution, Business Analytics, Statistical Methods, Statistical Analysis, Statistical Modeling, Statistical Inference, Excel Formulas, Data Analysis, Data Presentation, Statistics, Analytical Skills, Estimation
Multiple educators
Skills you'll gain: Unsupervised Learning, Supervised Learning, Artificial Intelligence and Machine Learning (AI/ML), Classification And Regression Tree (CART), Machine Learning Algorithms, Machine Learning, Jupyter, Applied Machine Learning, Data Ethics, Decision Tree Learning, Tensorflow, Scikit Learn (Machine Learning Library), NumPy, Predictive Modeling, Deep Learning, Reinforcement Learning, Random Forest Algorithm, Feature Engineering, Artificial Intelligence, Python Programming
Skills you'll gain: SQL, Relational Databases, Databases, Stored Procedure, Database Management, Database Design, Query Languages, Data Manipulation, Jupyter, Data Analysis, Pandas (Python Package), Transaction Processing
IE Business School
Skills you'll gain:
In summary, here are 10 of our most popular customer behavior and preference analysis courses
- CVS Health Call Center Customer Service: CVS Health
- Customer Analytics: University of Pennsylvania
- Tableau Business Intelligence Analyst: Tableau Learning Partner
- Improving Customer Retention: Coursera Instructor Network
- Voice of the Customer (VoC): Enhancing Experiences : Coursera Instructor Network
- Customer Service Fundamentals: Knowledge Accelerators
- Organizational Analysis : Stanford University
- Python for Data Science, AI & Development: IBM
- Business Statistics and Analysis: Rice University
- Machine Learning: DeepLearning.AI