Skills you'll gain: Customer Success Management, Sales Support, Salesforce, Data Visualization, Sales Management, Customer Relationship Management, Customer Relationship Management (CRM) Software, Customer Support, Sales Pipelines, Dashboard, Customer Service, Data-Driven Decision-Making, Business Reporting

Skills you'll gain: Presentations, Data Visualization, Marketing Materials, Content Creation, Marketing Design, Marketing Collateral, User Accounts

Skills you'll gain: Customer Support, Service Level, Customer Service, Technical Communication, Google Cloud Platform, Cloud Management, Technical Support, Issue Tracking, Personally Identifiable Information

Skills you'll gain: Survey Creation, Email Marketing, Analysis, User Feedback, Customer Relationship Management, User Accounts, Account Management

Skills you'll gain: Digital Marketing, Marketing Effectiveness, MarTech, Marketing Strategy and Techniques, Integrated Marketing Communications, Marketing Channel, Customer Insights, Return On Investment, Budgeting, Agile Methodology, Consumer Behaviour, Persona Development, Market Research, Key Performance Indicators (KPIs), Social Media

Skills you'll gain: Google Cloud Platform, Customer Analysis, Marketing Analytics, Big Data, Generative AI, Customer Data Management, Customer Insights, Analytics, Predictive Modeling, Data-Driven Decision-Making, Predictive Analytics, Data Analysis, Sales Prospecting, Artificial Intelligence and Machine Learning (AI/ML), Machine Learning Algorithms

Skills you'll gain: Inbound Calls, Network Routing, Outbound Calls, Security Controls, Customer Service, Operational Efficiency, Customer Engagement, Service Level

Skills you'll gain: Persona Development, Business Modeling, Customer Analysis, Graphical Tools, Design Software, Marketing Collateral, User Accounts

Skills you'll gain: Canva (Software), Promotional Materials, Marketing Design, Marketing Materials, Graphic Design, Graphic and Visual Design Software, Design, Marketing Collateral, Branding

Skills you'll gain: Information Technology Infrastructure Library, IT Service Management, Service Management, Continuous Improvement Process, Service Improvement, Agile Methodology, Governance, IT Management, Innovation, Customer Service, Process Improvement and Optimization, Automation, Value Propositions

Skills you'll gain: Facebook, Advertising Campaigns, Brand Awareness, Campaign Management, Lead Generation, Social Media, Social Media Marketing, Social Media Management, Advertising, Marketing, Target Audience, Goal Setting

Skills you'll gain: Target Audience, Social Media Marketing, Digital Marketing, Social Media, Advertising, Global Marketing, Campaign Management, Regional Sales