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Results for "customer journeys"
- Status: Free
Coursera Instructor Network
Skills you'll gain: Customer Success Management, Customer Service, Customer Support, Customer Engagement, Personalized Service, Operational Efficiency, Technology Strategies, Organizational Strategy, Data Ethics, Business Strategies, Automation, Information Privacy
University of Virginia
Skills you'll gain: Price Negotiation, Revenue Management, Market Dynamics, Global Marketing, Consumer Behaviour, Product Strategy, Marketing Psychology, Cost Accounting, Customer Analysis, Value Propositions, Strategic Marketing, Economics, Demand Planning, Cost Benefit Analysis, Presentations, Cost Management, Retail Sales, Competitive Analysis, Market Research, Business Strategy
- Status: Free
Duke University
Skills you'll gain: Behavioral Economics, Decision Making, Financial Planning, Finance, Consumer Behaviour, Financial Market, Financial Analysis, Economics, Probability & Statistics, Risk Analysis
- Status: Free
Universidad Nacional Autónoma de México
Skills you'll gain: Insurance, Financial Planning, Wealth Management, Budgeting, Credit Risk, Financial Management, Asset Management, Cost Management, Risk Management, Loans, Investment Management, Consumer Behaviour
Johns Hopkins University
Skills you'll gain: Rmarkdown, Exploratory Data Analysis, Version Control, Statistical Analysis, R Programming, Data Manipulation, Data Cleansing, Data Science, Data Visualization, Statistical Programming, Ggplot2, Dimensionality Reduction, Data Visualization Software, Data Integration, Knitr, Data Analysis, Data Import/Export, General Science and Research, Data Sharing, Statistical Reporting
University of Pennsylvania
Skills you'll gain: Data-Driven Decision-Making, Business Analytics, Descriptive Analytics, Business Intelligence, Financial Data, Marketing Analytics, Analytics, Financial Analysis, Predictive Analytics, Peer Review, Business Analysis, Financial Statement Analysis, Financial Forecasting, Customer Insights, Demand Planning, Customer Analysis, Operational Analysis, Business Operations, Risk Analysis, Performance Measurement
University of Alberta
Skills you'll gain: Reinforcement Learning, Machine Learning, Sampling (Statistics), Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Machine Learning Algorithms, Deep Learning, Systems Development, Simulations, Solution Architecture, Markov Model, Supervised Learning, Artificial Neural Networks, Applied Machine Learning, Performance Testing, Algorithms, Statistical Methods, Pseudocode, Linear Algebra, Probability Distribution
University of Pennsylvania
Skills you'll gain: Growth Strategies, Key Performance Indicators (KPIs), Entrepreneurship, Digital Marketing, Performance Measurement, Market Opportunities, Customer Acquisition Management, Business Valuation, Peer Review, Branding, Lean Methodologies, Business Metrics, Marketing Strategies, Financial Analysis, Product Development, Presentations, Team Building, Ideation, Target Market, Business Strategy
IE Business School
Skills you'll gain: Brand Strategy, Branding, Storytelling, Production Planning, Brand Awareness, Logo Design, Brand Management, Content Marketing, Advertising Campaigns, Target Market, Content Creation, Advertising, Marketing Design, Creative Design, Marketing Communications, Social Media Content, Proposal Development, Value Propositions, Consumer Behaviour, Customer Insights
CVS Health
Skills you'll gain: Growth Mindedness, De-escalation Techniques, Data Entry, Greeting Customers, Team Oriented, Teamwork, Inbound Calls, Time Management, Customer Complaint Resolution, Customer Service, Customer Data Management, Personal Development, Performance Metric, Emotional Intelligence, Communication Strategies, Problem Solving
University of Virginia
Skills you'll gain: Usability Testing, Agile Product Development, Continuous Delivery, User Story, Agile Methodology, Product Testing, Agile Project Management, Team Management, Design Thinking, Team Leadership, DevOps, Analytics, Business Analytics, Sprint Retrospectives, Product Management, Product Design, Customer Insights, A/B Testing, Product Development, User Research
- Status: Free
Università Bocconi
Skills you'll gain: Food and Beverage, Hospitality, Restaurant Management, Product Knowledge, Product Quality (QA/QC), Global Marketing, Market Dynamics, Business Strategy, Consumer Behaviour, Competitive Analysis
Searches related to customer journeys
In summary, here are 10 of our most popular customer journeys courses
- GenerativeAI for Customer Success:Â Coursera Instructor Network
- Pricing Strategy Optimization:Â University of Virginia
- Behavioral Finance:Â Duke University
- Finanzas personales: Universidad Nacional Autónoma de México
- Data Science: Foundations using R:Â Johns Hopkins University
- Business Analytics:Â University of Pennsylvania
- Reinforcement Learning:Â University of Alberta
- Entrepreneurship:Â University of Pennsylvania
- Branding: The Creative Journey:Â IE Business School
- Call Center Customer Service:Â CVS Health